Managed IT Security Services

Tech-Assured as a Managed Security Service Provider offers systematic approach to managing organizations security needs. As a managed security service provider we help organization’s divert the burden of performing the manual chores related to security management, as it helps save considerable amount of time of their IT staff.

Tech-Assured offers round-the-clock monitoring and management of intrusion detection systems and firewalls, overseeing patch management and upgrades, performing security assessments and security audits, in addition to responding to emergencies.

Tech-Assured acknowledges the fact that every business is different in its own way and this is why, our security services are tailored to meet the specific needs of each business. Be it installing, configuring and fine tuning your solution or managing complex security programs, we can do it all for you, so that you can focus on what matters the most for your business.

Incident Management and Notification

Tech-Assured uses industry leading secure open source tools for tracking SLA, efficiency, incident and problem & change management without compromising on Security and Effectiveness.

Secure and Scalable Platform

We use technologies such as encrypted communications (SSL and TLS), Host-based firewalls, Hardened OS, Java Sandbox and Strong authentication (Two factor) coupled with practices such as Privilege Separation, Least Privilage, Minimal Access, Regular Audits etc. Additional security measures used for Operating Systems include Minimal Software Installation, Turning off of unnecessary services, Latest patches and updates installed, Periodic review of user & groups etc.
At the Network we use only encrypted protocols for communication (SSL and TSL), standard identity management and authentication servers (LDAP) and No remote access except via web browsers or local serial consoles. A combination of different technologies and practices help us achieve Industrial standards for “defense-in-depth”.

Management Security and Control Framework

For effective security and management of IT infrastructure, we offer multi-tiered security model. Only authorized users can access hosts and network devices and type of access too is controlled to individual users.
Strong user name and password controls for all individual users (combination of letters and number with special characters) with use of digital certificates for authentication of 3rd applications are used for even stronger authentication.

Device Monitoring and Session Recording

Tech-Assured Managed services can monitor several widely used servers, applications and network infrastructure via SNMP, WMI and IPMI protocols. Depending on IT requirements, our Gateway monitoring service can be at various intervals (e.g. 1 minute, 15 minutes etc).
Each time a session is established with a remote machine, the entire remote session is recorded and stored for audit and training purposes. Meta data captured during sessions is stored in data centers and Tech-Assured will not collect any other data other than monitoring information.