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Gain better control and optimize your enterprise networks with Tech-Assured’s managed network services.
Our competence spreads across a wide range of technologies. Some of the more prominent skills we have include the following
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Disclaimer: Tech-Assured is an independent service provider. Any use of third party trademarks, brand names, products and services is only referential. Tech-Assured disclaims any sponsorship, affiliation or endorsement of or by any third parties.
Service Overview
In today’s world, every business depends on a network that’s secure and reliable. With network being one of the most important aspects, it becomes important to monitor and manage it cautiously.
Tech-Assured’s fully secured and managed network services empower businesses to improve cost-efficiency and productivity. With our managed network services, your business gains better control over the network whilst letting you enjoy a fully optimized network environment.
Designed to eradicate the problem of maintaining network in-house, our managed network services lend you the freedom to focus more on other strategic business tasks whilst leveraging the full potential of advanced network technologies. Our network services in a nutshell: managed firewall, managed WAN optimization, managed Wi-Fi, managed switch, managed router, managed LAN and managed SD-WAN.
Scope Of Service
Monitoring & Alerts
Tech-Assured monitors the servers 24/7 and alerts the customer contact based on the priority of the alert and switch router.
Simultaneously, our subject matter experts troubleshoot and fix the reported issue remotely. We use open source monitoring tools that monitor servers utilizing standard SNMP data collection, SNMP Trap receiver, and Syslog monitoring. Our internal remote access and control tools are used to perform standard operating procedures (SOPs) or advanced trouble-shooting services.
We use standard or customized monitoring templates. Our monitoring services are enabled on switches and routers to monitor availability monitoring (Ping), switch resources (CPU, memory, fans, power supply, temperature, voltages), SNMP based asset inventory, bandwidth performance, scheduled proactive maintenance, backup of network device configurations and firmware upgrades. In addition for firewalls and wireless access points we check VPN status, interface utilization, uptime, reboots & restarts.
Version Updates & Patch Deployment
Tech-Assured team connects to network infrastructure devices remotely to troubleshoot the issues.
Examples of issues fixed include port is disabled or miss-configured, router configuration backup failed, troubleshooting the configuration, modifying the ACL etc Besides remediation using standard operating procedures our subject matter experts also report incidents to clients along with root cause analysis with the objective of preventing future re-occurrences.
Remote Remediation, Incident Reporting & Root Cause Analysis
Tech-Assured team connects to network infrastructure devices remotely to troubleshoot the issues.
Examples of issues fixed include port is disabled or miss-configured, router configuration backup failed, troubleshooting the configuration, modifying the ACL etc Besides remediation using standard operating procedures our subject matter experts also report incidents to clients along with root cause analysis with the objective of preventing future re-occurrences.
Domain Expertise
Tech-Assured offers managed services for leading network systems. Some of the network systems and technologies supported by us are listed below.
Fortinet develops and markets cyber security software and appliances and services, such as firewalls, anti-virus, intrusion prevention and endpoint security. Fortinet’s firewalls offer strong security at a good price point, making them one of the most popular firewall vendors and a frequent finalist on enterprise shortlists.
Palo Alto Networks, Inc. is an American multinational cyber security company with headquarters in Santa Clara, California. It offers an enterprise cyber security platform which provides network security, cloud security, endpoint protection, and various cloud-delivered security services.
SonicWall, originally a private company headquartered in Silicon Valley. It is a next-generation layer 7 focused application firewall.
Cisco is the worldwide leader in IT and networking. Cisco security has integrated a comprehensive portfolio of network security technologies to provide advanced threat protection.
Juniper Networks, Inc. is an American multinational corporation. The company develops and markets networking products, including routers, switches, network management software, network security products, and software-defined networking technology.
Check Point is a multinational provider of software and combined hardware and software products for IT security, including network security, endpoint security, cloud security, mobile security, data security and security management.
Pricing - Server Maintenance Plans
Monitor
$24.99 / month, billed annually or $29.99 month to month
Support
$41.99 / month, billed annually or $49.99 month to month
Manage
$58.99 / month, billed annually or $69.99 month to month
On-Demand Support
Plan Name
Quantity
Rate
1 hour plan
1 hour
$79 / hour
3 hour plan
3 hours
$65 / hour
5 hour plan
5 hours
$55 / hour
10 hour plan
10 hours
$49 / hour
FAQs
What are the advantages of outsourcing Database Server support to Tech-Assured?
By partnering with Tech-Assured, our customers are able to gain a competitive advantage without incurring the costs of operating a fully functioning 24×7 database administrator team. This also allows our clients to invest their capital and resources on other mission-critical tasks that require domain expertise, while delegating the routine maintenance chores to us.
I don't see a service I need to have. Can you give me a customized plan?
Yes, we do offer custom plans based on your needs. Click here to let us know your requirements and we will get back to you.
How much time will it take to start the Server Management Service after I sign up?
The services will start within 24 hours. Once you sign up, we will send you the SLA and NDA to start the service, and after that your servers are added to our monitoring system. Our specialist will be in constant touch with you during the onboarding process through phone or email.
How quickly can you respond to a technical help requirement?
All our support plans have a default response time of 8 hours. However, we respond to issues within 2 hours on average. For instant support we have priority plans with response time of less than 30 minutes.
I already have an IT team. Can you work with them?
Absolutely, we can work in coordination with your existing IT team. By joining hands with us, our customers enjoy scalable and dynamic IT functions that adapt to changing requirements.
Can I call you if I need support?
Yes, you can call us to create a support ticket. Alternatively, you can also reach us through email or chat.
Business Testimonials
” We have worked with Enlink on various software development initiatives & technology enabled services. Our experience has been outstanding. The Enlink team is professional, knowledgeable and accommodating to needs no matter what time of day. They helped us to re-develop our software for our client and they took the product to a whole new level. Our clients have been extremely happy with the end result. We continue to expand our partnership to include hosting, software maintenance as well as the development of additional software products and business services. “
Jeff W. Mallory
Enlink Clients
