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Tech-Assured can help you maintain and monitor all your server assets ensuring that your data center environment stays robust and healthy.
Our competence spreads across a wide range of technologies. Some of the more prominent skills we have include the following
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Disclaimer: Tech-Assured is an independent service provider. Any use of third party trademarks, brand names, products and services is only referential. Tech-Assured disclaims any sponsorship, affiliation or endorsement of or by any third parties.
Servers are one of the key aspects of how computing technology is changing the world. Server technologies have grown exponentially since mid-90s and have enabled unprecedented gains in information availability and productivity globally. On the other hand, managing these server assets in-house is no less than a nightmare for a business, since it is not only expensive, but is also prone to data or security breaches, which can lead to catastrophic conditions for a business.
Tech-Assured’s Managed Server Services ensures that a wide range of servers technologies (whether proprietary or open source) work smoothly across any hardware class, deployment architectures and deployment purposes.
We help you maintain and monitor all your server assets ensuring that your data center environment stays robust and healthy whilst the users stay productive and happy. The services include reporting and monitoring your servers, performance, backup, recovery and password. Not only these, since we also help you update your operating system with the needed patches for maintaining optimum security and performance whilst curbing server disruptions.
Scope Of Service
Monitoring & Alerts
For Tech-Assured monitors the servers 24/7 and alerts the customer contact based on the priority of the alert and server. Simultaneously, our subject matter experts troubleshoot and fix the reported issue remotely… more
Version Updates & Patch Deployment
Operating system version updates, antivirus and patch updates (for Windows, open source technologies Linux/Unix or other proprietary server technologies) are done based on engagement scope defined by the client… more
Remote Remediation, Incident Reporting & Root Cause Analysis
Tech-Assured Team will connect to the (Windows / Unix / Linux / Other) servers remotely to troubleshoot the issues that maybe highlighted during the monitoring and alerts phase or for routine proactive… more
Incident Management and Notification
Tech-Assured uses industry leading secure open source tools for tracking SLA, efficiency, incident and problem & change management without compromising on security and effectiveness.
Domain Expertise
Tech-Assured offers managed server services for leading server technologies. Some of the server systems and technologies supported by us are listed below.
Windows Server
Windows Server is a brand name for a group of server operating systems released by Microsoft corporation. Microsoft servers are designed to share services with multiple users and provide extensive administrative control of data storage, applications and corporate networks.
Linux
Linux is a family of open source Unix-like operating systems based on the Linux kernel. Linux is an open source and community-developed operating system for computers, servers, mainframes, mobile devices and embedded devices.
CentOS
The CentOS Project is a community-driven free software effort. CentOS is a Linux distribution that provides a free, community-supported computing platform functionally compatible with its upstream source, Red Hat Enterprise Linux.
Ubuntu
Ubuntu is a free and open-source Linux distribution based on Debian. It is an open source software operating system that runs from the desktop, to the cloud, to all your internet connected things.
Apache
Apache is the most widely used web server software. Developed and maintained by Apache Software Foundation. The Apache HTTP Server, colloquially called Apache, is a free and open-source cross-platform web server software.
Internet Information Services (IIS)
Internet Information Services (IIS) is a flexible, general-purpose web server from Microsoft that runs on Windows systems to serve requested HTML pages or files. It is a Windows Server-based web application used to deliver website content over the internet to an end user.
Unix
Unix is a family of multitasking, multiuser computer operating systems. It supports multi-tasking and multi-user functionality. Unix servers are widely used as application servers and database servers.
FreeBSD
FreeBSD is a free and open-source Unix-like operating system descended from the Berkeley Software Distribution, which was based on Research Unix. FreeBSD is designed to provide a robust and full-featured environment for applications.
Kubuntu
Kubuntu is an official flavour of the Ubuntu operating system which uses the KDE Plasma Desktop instead of the GNOME desktop environment. Kubuntu is a free, complete, and open-source alternative to Microsoft Windows and Mac OS X.
Pricing - Server Maintenance Plans
Monitor
$24.99 / month, billed annually or $29.99 month to month
Support
$41.99 / month, billed annually or $49.99 month to month
Manage
$58.99 / month, billed annually or $69.99 month to month
On-Demand Support
Plan Name
Quantity
Rate
1 hour plan
1 hour
$79 / hour
3 hour plan
3 hours
$65 / hour
5 hour plan
5 hours
$55 / hour
10 hour plan
10 hours
$49 / hour
Frequently Asked Questions (FAQ)
What are the advantages of outsourcing Database Server support to Tech-Assured?
By partnering with Tech-Assured, our customers are able to gain a competitive advantage without incurring the costs of operating a fully functioning 24×7 database administrator team. This also allows our clients to invest their capital and resources on other mission-critical tasks that require domain expertise, while delegating the routine maintenance chores to us.
I don't see a service I need to have. Can you give me a customized plan?
Yes, we do offer custom plans based on your needs. Click here to let us know your requirements and we will get back to you.
How much time will it take to start the Server Management Service after I sign up?
The services will start within 24 hours. Once you sign up, we will send you the SLA and NDA to start the service, and after that your servers are added to our monitoring system. Our specialist will be in constant touch with you during the onboarding process through phone or email.
How quickly can you respond to a technical help requirement?
All our support plans have a default response time of 8 hours. However, we respond to issues within 2 hours on average. For instant support we have priority plans with response time of less than 30 minutes.
I already have an IT team. Can you work with them?
Absolutely, we can work in coordination with your existing IT team. By joining hands with us, our customers enjoy scalable and dynamic IT functions that adapt to changing requirements.
Can I call you if I need support?
Yes, you can call us to create a support ticket. Alternatively, you can also reach us through email or chat.
Your support services are available for which database management systems?
At Tech-Assured, we support all major database management systems including, MySQL, Microsoft SQL, Oracle database, Teradata, IBM DB2, Microsoft Access, and many others.
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Business Testimonials
” We have worked with Enlink on various software development initiatives & technology enabled services. Our experience has been outstanding. The Enlink team is professional, knowledgeable and accommodating to needs no matter what time of day. They helped us to re-develop our software for our client and they took the product to a whole new level. Our clients have been extremely happy with the end result. We continue to expand our partnership to include hosting, software maintenance as well as the development of additional software products and business services. “
Jeff W. Mallory
Enlink Clients
